How do you massage the back of your neck and shoulders? 1. Before use, first wet the neck and shoulder with water, then wear the product around the neck, so that the electrodes stick closely to the skin. Adjust the product position until comfortable, turn on the device, and adjust to the appropriate massage strength. 2. Press the power button for two seconds, until you hear a beep sound. The device starts up in the lowest strength mode (gear 1) by default. Press the“+”to increase the strength, up to maximum strength (gear 15). Press the“”button to decrease the strength. To power off the device, hold the power button for 2 seconds, until you hear 2 beeps, indicating the device is powered off. 3. The device is timed for 15 minutes for each use. The device will detect and automatically shut down after 30 seconds if the product is not being wom. Rechargeable Relaxing Neck Massage Troubleshooting Problems…